Is your home losing heat while the temperature drops toward 10°F? When your furnace or heat pump fails during an Oklahoma ice storm, it isn't just an inconvenience — it's a family safety emergency. Since 1999, Smith Brothers has been the first call for OKC families during heating crises.
Call Our 24/7 Emergency Heating Line Now:
📞 405-524-1366Available 24 hours · 7 days a week · Including weekends & holidays
Some heating problems can wait until morning. These cannot — they require an immediate emergency response for your family's safety.
Temperature is plummeting and your home is becoming dangerously cold. This is especially critical for elderly family members and young children. Call 405-524-1366 right now — don't wait until morning.
EVACUATE IMMEDIATELY. Do not use light switches or your phone inside. From outside, call Oklahoma Natural Gas at 1-800-664-5463, then call us at 405-524-1366 for emergency safety inspection.
Leave immediately and call 911. Do not re-enter until emergency services clear the building. Then call us for an emergency heat exchanger inspection — cracked heat exchangers are the most dangerous and commonly missed furnace failure.
A loud "boom" on startup is delayed ignition — gas builds up and ignites explosively, damaging the heat exchanger. Grinding = mechanical failure. Shut the system off immediately and call 405-524-1366.
Thermostat set to heat, nothing happens at all. Could be a blown fuse, failed control board, or tripped safety switch — all diagnosable and repairable same-day by our NATE-certified technicians.
Call us anyway. We'd rather answer a non-emergency call than have a family go cold on an Oklahoma winter night. We'll help you assess the situation over the phone at no charge.
Call 405-524-1366 NowWhen the heat is out during an Oklahoma ice storm, you need a clear plan. Duane Smith has refined our emergency process to be the fastest and most thorough response in OKC.
Call 405-524-1366 and a real Smith Brothers team member answers and immediately dispatches the nearest NATE-certified technician from our Linwood Blvd base. No answering machines, no call centers.
Our service vehicles carry parts for most common furnace and heat pump failures — capacitors, control boards, igniters, flame sensors, reversing valves, and more — for same-visit repairs on the first trip.
Before diagnosing equipment, we check for gas leaks and carbon monoxide levels. Your family's safety comes before the repair — every single time, on every call.
We diagnose and present a clear, itemized price. No work begins until you approve. No hidden "emergency surcharge" on parts. No surprise invoice when we're done.
We use factory-authorized OEM parts backed by a manufacturer warranty. Our labor is warranted for 1 year on all emergency repairs. We don't use aftermarket parts when OEM is available.
Duane Smith has responded to every type of heating emergency imaginable in Oklahoma — ice storms, below-zero nights, CO emergencies, and flood-frozen condensate lines. He's seen it all and fixed it all.
Specifically trained to handle gas furnace emergencies, CO safety protocol, heat exchanger inspections, and complex heat pump ice-storm repairs — the exact failures that kill people in Oklahoma winters.
Trane, Lennox, Carrier, Rheem, American Standard, Goodman — we carry factory-authorized parts for most brands so emergency repairs are completed on the first visit, not after a parts delay.
Angi Super Service Award. 4.7 Google rating with 146 verified reviews. Built on 25 years of showing up on time, fixing it right, and charging a fair price — even at 2am in an ice storm.
We typically dispatch within minutes of your call and arrive within 1–2 hours across the OKC metro. During major ice storm events, response times may be longer due to road conditions and volume of calls — we will keep you updated and provide an accurate ETA. Call 405-524-1366 and a live team member answers immediately.
There is a slightly higher after-hours service call fee for emergency visits outside standard business hours. However, parts pricing and labor rates are the same — we never inflate part prices for emergency calls. Duane Smith insists on full pricing transparency: you approve all costs before any work begins, regardless of the time of day or night.
No — not for gas furnaces or heat pump issues. Gas furnaces involve combustion, carbon monoxide risks, and gas connections. Attempting DIY repairs on a gas furnace can be life-threatening. The only safe DIY action is checking your thermostat settings and replacing your air filter. For anything beyond that, call our 24/7 emergency line at 405-524-1366.
"Emergency Heat" mode (found on heat pump thermostats) bypasses the outdoor heat pump entirely and runs only the indoor electric backup heat strips. It keeps your home warm but is significantly less efficient and more expensive to run. Use it as a temporary measure when your heat pump has failed — then call us at 405-524-1366 to diagnose and repair the underlying heat pump issue.
Whether you're in Yukon, Mustang, Moore, or Downtown OKC — Duane Smith and the Smith Brothers team are on standby right now, 24 hours a day, 7 days a week.
📍 1724 Linwood Blvd, Oklahoma City, OK 73106 | ✉️ dbsmith33@att.net
