One call reaches Duane Smith's team directly. No call centers, no answering machines, no corporate routing. A real Smith Brothers team member answers every time.
📞 405-524-1366Choose whichever contact method works best for you. For emergencies, always call: forms and emails are monitored during business hours.
The fastest way to reach us. A real team member answers every call during business hours. The 24/7 emergency line dispatches immediately for after-hours failures.
For non-urgent questions, estimates, and scheduling. We respond to all emails within one business day. For same-day needs, please call.
Oklahoma City, OK 73106. Our base for all OKC metro dispatch. Walk-in consultations available during business hours: call ahead when possible.
| Monday | 8:00 AM – 8:00 PM |
| Tuesday | 8:00 AM – 8:00 PM |
| Wednesday | 8:00 AM – 8:00 PM |
| Thursday | 8:00 AM – 8:00 PM |
| Friday | 8:00 AM – 8:00 PM |
| Saturday | 8:00 AM – 6:00 PM |
| Sunday | 9:00 AM – 5:00 PM |
Fill out the form and a team member will contact you within one business hour during business hours. For same-day or emergency service, call 405-524-1366.
A Smith Brothers team member contacts you to confirm the appointment and ask a few questions about your system.
A NATE-certified technician arrives at the scheduled time with a fully stocked service truck.
You receive a clear upfront price before any work begins. No surprises on the invoice.
Smith Brothers Heat and Air is located at 1724 Linwood Blvd in Oklahoma City: centrally located for fast response across the entire OKC metro.
The emergency line is active 24 hours a day, 7 days a week, including weekends and holidays. A real Smith Brothers team member answers and dispatches immediately. No voicemail, no answering service, no callback queues.
AC failure during a July heat dome or no heat during an ice storm: both are treated as family safety emergencies. We respond to both with the same urgency.
Smith Brothers reaches every suburb in the OKC metro from our Linwood Blvd base. If you are unsure whether we serve your address, call 405-524-1366 and we will confirm.
Response times: 15 minutes (Nichols Hills, The Village, Del City) to 40 minutes (Mustang, Norman). View full service area details.
"Less than 3 hours after I called, the AC was fixed. Very responsive, knowledgeable, and reasonable. This was my first time using Smith Brothers but I will certainly call again."
"10/10 would recommend. They're always responsive, super quick to come out: sometimes within 15 minutes: and the technicians are always very friendly and fast to fix the problem."
"My elderly father called with AC failure, 100 degrees out. They had it back online in 1 hour and waited on payment until I was off work. Very cool. Thank you Smith Brothers."
Call 405-524-1366 directly. This is the fastest way to reach us at any hour. A real team member answers and dispatches immediately for emergencies. Do not use email or the website form for emergencies: both are monitored during business hours only.
For scheduled appointments, we offer same-day slots in most cases. For emergencies, typical response time across the OKC metro is 1 to 2 hours from dispatch. Nearest service areas: Nichols Hills, Del City, The Village, and Midwest City: are often reached in 15 to 20 minutes. Edmond, Moore, and Yukon average 25 to 35 minutes. Mustang and Norman average 35 to 45 minutes.
Yes. Free on-site estimates for system replacements and new installations. For diagnostic service calls, there is an $89 diagnostic fee that is waived when you move forward with the repair. All pricing is presented upfront before any work begins: no estimates that grow after the fact.
Yes. When you call or submit the form, let our team member know if you have a schedule constraint. We do our best to provide a specific arrival window rather than a half-day range. For returning customers in our maintenance plan, priority scheduling applies throughout the year.
Duane Smith oversees every aspect of Smith Brothers operations and is the point of accountability for every service call his team makes. For complex diagnostic situations or installation consultations where homeowners want to speak directly with Duane, he is available by request. Call 405-524-1366 and ask for Duane.